Processing time is 8 business days. Allow 1-3 business days after production time for domestic shipping and 6-10 business days for international shipping. Clients will receive a confirmation email with tracking details. Jo'Belle will not be held liable for any lost or stolen package.
Please ensure you insert the accurate shipping address. In the event of a delay or missing package, you are advised to contact your local post office immediately.
As this is a custom made wig, made with your exact specifications, we dont accept refunds or exchanges. ALL SALES ARE FINAL.
If you are not satisfied with your unit, kindly email us your concerns and we would help resolve it as soon as possible
