This Service is NOW available to all clients .
This Service includes;
- Closure take off and replacement
- Full customisation
- Thorough washing of your unit
- Conditioning and deep treatment
- Styling
What to do
- Send in your Wig
- Include in your pacakage the replacement closure or purchase a new one from us
- Pay shipping at checkout- this enables shipping your unit back to you
- Unit would be shipped back once completed
- Make sure to send to the right mailing address on our website
Note: Please do not send in a bad lace closure as we would not be able to work with it. If you need a consultation, kindly send us an email prior to sending in your unit.
Closure Replacement
Processing time is 8 business days. Allow 2-5 business days after production time for domestic shipping and 6-10 business days for international shipping. Clients will receive a confirmation email with tracking details. JoBelle will not be held liable for any lost or stolen package.
Please ensure you insert the accurate shipping address. In the event of a delay or missing package, you are advised to contact your local post office immediately.
As this is a custom made wig, created using your exact specifications, we do not accept refunds or exchanges. ALL SALES ARE FINAL.
If you are not satisfied with your unit, kindly email us your concerns and we would help resolve it as soon as possible.
